Reviews
Reviews
What was good was that I regained 4 stone in weight, i learnt about my body and medication and how to eat properly and do my own BMs
Also how to engage better with people, both staff and other residents. I know how to better protect myself from invasive people and how to stand up for myself and prioritise thing that are to do with my well being
Things that can be improved are that other abusive or aggressive residents should be dealt with more swiftly
Things more clearly defined such as names in urine samples
Staff are pretty attractive and helpful when needed. Activities are great and run well.
The staff are so patient, kind and forgiving. The treatment is non-invasive although of course there are barriers in place which can be distressing
I felt that communication between me and the staff team was good, and know that my parents felt the same.
Plenty of support options have been given for outside the ward as well.
Improvement: security of patients items with the office as I had a speaker stolen and a new charger has gone missing too
Special mention to Kalid for his mentoring.
Overall very happy with my experience.
Occasionally frustrated by low levels of staff cause they were all super busy but everyone did the best they could with the resources available.
Thank you so much! <3.
They cold call me and have no discharge plan in. My family don't recommend them or have anything good to say about them. I have said for a long time the staff aren't cared for and I hope that changes.
I am a member of the public.
I found this stay very difficult and the staff rarely approached me, I never received a care plan.
I never knew who my name's nurses was. I felt unwelcome and I struggled even more than usual to approach the staff.
I was very happy with the care I received. It does not need improving.
Everything was alright.
People (staff) was nice and helpful.
I felt safe here.
The circumstances leading up to this admission were very difficult and this was not helped by the way I was treated by staff. Although I was greeted with kind sincerity, I was left alone for the entire first night without any support and I felt very isolated. Any questions or enquiries about my treatment were often met with rude and unhelpful responses and I was left feeling invisible and like my care was unimportant. I was unable to eat a lot of the food available which left me very hungry and there were no solutions offered or suggested to solve this problem. At night I was kept awake by staff turning the lights on and off every hour in my room to 'check I was okay' and medication for a chest infection wasn't given to me with the reason cited being that they 'couldn't get [me] to wake up'. This was also then not given the entire following day with no reason given. To conclude, this stay was bordering on traumatic with my mental and physical health being greatly worsened during my very short time here. I believe I would greatly benefit from a further stay in hospital however I have felt so unsafe here that I will not be seeking to do this, nor shall agree to it, if it is suggested by a doctor in the future.
Ok