Reviews
Recommend
Dignity/Respect
Involvement
Information
Reviews
Trinity Hospice
2023-03-05
Person
5
5
0
Review of Community Clinical Nurse Specialist Team
written by a patient
5th March 2023
Very good.
Trinity Hospice
2023-03-05
Person
5
5
0
Review of Community Clinical Nurse Specialist Team
written by a family member
5th March 2023
Girls were excellent.
Trinity Hospice
2023-03-05
Person
5
5
0
Review of Community Clinical Nurse Specialist Team
written by a family member
5th March 2023
Good - have given referrals where necessary.
Suggested improvements
No.
Trinity Hospice
2023-03-05
Person
5
5
0
Review of Community Clinical Nurse Specialist Team
written by a family member
5th March 2023
Very helpful.
Suggested improvements
No.
Trinity Hospice
2023-03-05
Person
5
5
0
Review of Hospice at Home
written by a family member
5th March 2023
Very timely assistance.
Suggested improvements
No.
Trinity Hospice
2023-03-05
Person
5
5
0
Review of Brian House Childrens Hospice
written by a family member
5th March 2023
Kian attended Brian House last Saturday for day care.
He spent the day with staff and another young person who attends Brian House. We are pleased he has made friendly with other young people at Brian House. His time there gave us a rest from our caring duties and time to spend with our other childrens.
Suggested improvements
Nothing could have been done better.
Trinity Hospice
2023-03-05
Person
5
5
0
Review of Community Clinical Nurse Specialist Team
written by
5th March 2023
Very nice.
Suggested improvements
No.
Trinity Hospice
2023-03-05
Person
5
5
0
Review of Community Clinical Nurse Specialist Team
written by a patient
5th March 2023
Trinity Hospice
2023-02-28
Person
1
5
0
Review of Community Clinical Nurse Specialist Team
28th February 2023
We were under the hospice at home team as we chose quality over quantity once my husband's diagnosis was terminal. Two weeks prior to his death, we had our home visit cancelled, then the following week we received a "how are you doing" telephone triage call. The day before my husband died I had to call out the night team, who administered additional drugs to help my husband's breathing easier. These unfortunately didn't have the desired effect and by morning I was frantically ringing to get the support my husband needed.
On the morning of his death, I rang the hospice and CN'S for the Palliative care nurses, begging somebody to assist him (presuming they would visit) instead we got a very sympathetic but non medical team member call round to our home.
My husband's death was beyond traumatic, he died struggling to breath, with a mask of terror on his face. His final days were anything but quality. The last words he uttered were "help me"
This was anything but quality
Suggested improvements
You could have visited my husband for both the weeks prior to his death. Then you would have seen how much he had deteriorated. Once a relative is crying and begging for help on the telephone, and you acknowledge their breathing is horrendous don't send a non medical person to their home.
My husband chose to die at home, but your service doesn't offer a calm nor dignified death.
Trinity Hospice
2023-02-28
Person
5
5
0
Review of Psychology Service
28th February 2023
He listened to what I wanted and not what everyone thinks I wanted.
He was very understanding and encouraging to help me to as little iot as long as I liked Very professionally and compassionate. Thank you
Suggested improvements
Can’t think about anything !
