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The Royal London Hospital

Whitechapel Road, London, E1 1BB
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4.7 | 89,536 reviews

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Review

 

I would like to thank all the staff at the Royal London hospital today for my care in the urgent care department especially doctor Ivan who dealt with me. I had a fall and hurt my elbow. Everything was so organised and the staff courteous and friendly and efficient. What more can we ask for. We must look after our wonderful NHS. We are so lucky to have it ❤️.

20th June 2026 | Written by patient


I felt i had to write to express my thanks to Jackie on 11c. She went above and beyond for me. I was very nervous about everything on my first visit and she showed real compassion understanding and above all listened. Thank you Jackie you are a credit to White Chapel hospital. From Mitch

18th June 2026 | Written by patient


I was treated by Jane in ENT on arrival. I have a fear of needles and had to have a blood test. without her complete understanding kindness and care, i don't think i would have gone in to have surgery. She works two days a week. So i was lucky to come in and be seen by her. She was the start of great service and fantastic care throughout. What a wonderful lady you are Jane. Thank you so much. I was so terrified on that day. I was glad to see you again a week later to thank you personally. I will always remember your kindness. Wish you well. Mitch xx

18th June 2026 | Written by patient


Excellent care from A@E to surgery to ward.

18th June 2026 | Written by carer


My brother-in-law fell ill on the evening of Easter Eve, on the flight to London from Sardinia where four days of vacation were waiting for us. We were all really frightened, but he was hospitalized through the Emergency Room; all the medical staff took care of him and, after the diagnosis of kidney stones, he underwent medical treatment and was discharged with reports and care to be followed at home and to be shown to the family doctor once we returned home. We were very scared but we can only thank all the staff who welcomed and helped us, with great professionalism, kindness, and humanity. Heartfelt thanks especially to Dr. Khan Mehdi Hassan, may God bless him.

13th April 2026 | Written by family


Been at this hospital many years and had many operations here and the staff and hospital is brilliant HOWEVER on this occasion it has let its self down I’ve been here 6 nights now with open wound on my head and been awaiting emergency surgery I get starved everyday at the moment only to be told a the end of everyday that it’s not happening 6 nights in a row this has happened this is UNACCEPTABLE

25th March 2026 | Written by patient


Honestly the worst treatment ever in royal London hospital 14F/E, by Leyla Mathy Nanga. Worst nurse on planet earth, god knows how she became a nurse.

22nd March 2026 | Written by patient


I Was Treated By Dr Nav In The ENT Department This Week. I Was Scared For The Pain I Might Of Endured. After A 40 Minuet Session With Her Persistently Working Through The Procedure She Succeeded. I Was Surprised, Greatful Thankful & Honored At Her Dedication, Gentleness & Skill. Heaven Bless You & Elevate You Dr Nav xxx

13th March 2026 | Written by patient


Homerton hospital was clean.

17th January 2026 | Written by patient


my mother had a massive stroke 3 weeks ago, the doctors at Royal Free London hospital in Whitechapel did not bother to give my Mother the life saving blood clot disolving drug even though my mother was at the hospital within 3 hours, they also never bothered to do a surgery on her to remove the blood clot in my Mums brain, the doctors were so very negative and kept saying that my Mother was not going to make it, that she is going to most likely die within 24 hours, and then they said most likely within the next 48 hours, and then most likely within 5 days, and they kept saying so over and over again, the doctors were being very negative and very inpatient, and the nurses at ward 11 were neglecting my mother a very lot, they were only changing her nappy maybe twice a day if that, they were leaving her in soiled nappies for 8 hours at a time, and not changing her bed sheets, when I rang the buzzer the nurses most times never bothered to come for hours, a week ago I stayed overnight near my Mother just so that I can keep a eye out on her and keep her company, I noticed that she was gasping for air with her mouth wide open, she was choking, coughing, a lot of mucus was coming out of her mouth, she looked like she was in severe pain, and very unwell, I suspected she had a severe chest infection so I rang the buzzer, no night nurses bothered to come for ages, so I then went out in to the corridor and I asked the nurse to call the doctor on duty to have a look at my Mother as a matter of urgency as I was concerned for my Mother, the nurse then come and looked at my Mother for a second, and without even bothering to check her out she told me that my Mother is breathing very well and that she will not call the doctor, I then went and asked the duty Nurse she also said no, so I made a phone call to the ambulance explaining to them that the nurses at the ward are neglecting my mother and that they are making my Mothers health deteriorate a very lot, the nurses eventually called the doctor but only because they had no choice because they saw that I called the ambulance asking for help so they knew that I had prove and that I can sue them for negligence if God forbid anything happened to my mother because of there negligence, I also made a complaint to the site manager, it turns out my Mother did have a severe chest infection exactly what I suspected, but what was very appalling is that the nurses would of just shockingly left my Mother to die from a severe chest infection my mother’s lungs were filled with fluid, the so called nurses did not care the slightest bit about my Mother’s health deteriorating, they lacked empathy a very lot, and the very next day just because I made a complaint the shameless duty nurse banned me from visiting my Mother, very appalling shame on the so called Nurses, despite the doctors keep being so very extremely negative and so very inpatient, my Mother proved them wrong, even she never had the life saving blood clot disolving drug, are a surgery to remove the blood clot, the doctors kept saying what is your Mothers wishes, shockingly and appallingy they wanted us to give in and give them permission for them not to not treat my Mother anymore, they wrote my mother off, they were going to leave her to die and not give her any treatment, my brothers and sister fell for the doctors lies, but me I put my foot down, I knew that the doctors shockingly wanted her dead, if it hadn’t been for me in my opinion they would of just left her to die from a severe chest infection and not give her any antibiotics, it was not the so called professional doctors who diagnosed that my mother had a severe chest infection but me, the doctors wouldn’t check my Mothers chest at all when I was there, the doctors only asked a couple of questions for only a minute or so in the mornings once each morning on weekdays not on weekends and off they went they never ever checked my Mother not near me or that I saw, the doctor only checked my Mother’s chest after I made a complaint after I had to beg the nurses and doctors to, Thankfully my Mother is out of that terrible hospital, and is now transferred to our local hospital and is now slowly recovering

20th December 2025 | Written by family


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