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The Ridgeway Hospital - part of Circle Health Group
2022-02-27
Person
5
5
0
Written by a private patient
Written by a private patient 27th February 2022
I stayed at the Ridgeway overnight for a breast reduction operation.
The accommodation was good and had all I needed.
The nurses were amazing - really knowledgable and helpful. My overnight nurse has specialised in a certain area and used the type of dressing I had, which was causing an issue, so could sort it out at 2am!
The staff were super responsive, with me within a minute from ringing the help buzzer.
Food was lovely - great choice, cooked well and warm when it arrived. I even stayed in an extra couple of hours on the day I was discharged so I could have lunch there.
My only reservation was when visiting a week after the op to have my dressings changed, and reception didn’t inform the breast care nurse I was there, and the appointment wasn’t on the system (despite letters to me). After waiting 30 mins I asked and was sent to the other reception who sorted it out for me. This hasn’t put me off using the Ridgeway.