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Written by a patient
4th September 2017


II was seen as at private patient in relation to a neck /nerve problem the consultant was thorough and referred me to have a injection in my spine this also involved a MRI at the same time unfortunately this is where things go wrong the X ray department seemed to not to understand the procedure and wrongly booked it, this was then booked with the Great Western Swindon who could not arrange it promptly and need 3 weeks notice, back to the Wroughton BMI who do not want to know , and I am still no further forward and the Ridgeway seem total indifferent , is this what i am paying private medical insurance for ?

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff