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Written by a NHS patient
5th September 2024


I had a serious fall and was taken to the QEUH. From the moment I arrived in A&E I was given wonderful care. The reception staff were efficient and kind. I was triaged quickly and the staff nurse was wonderful. I was given a room and assessed and ct scanned. I was seen by 3 doctors( Kevin, Nicole and Arthur) and all the fabulous nursing staff - I’m sorry I didn’t catch any names ! I was sent to ARU 4. The staff there are outstanding. It is a constant hub of patients coming and going and the staff still had time to check if I needed anything and I was comfortable . I would like to single out Staff Nurses Michelle and Grace for taking such wonderful care of me and Jim,Carol, Sheree and Joanne for tea and sympathy ( and helping me in and out of bed!). Lindsey the ward sister popped in to check I was well , she is charming ,funny and put me completely at ease. Thanks also to Dr Mitchell and her team of fabulous doctors. I cannot praise ARU 4 highly enough ! I spent my last night in Ward 2A - again a very busy ward and once again fantastic treatment. I’m sorry I can’t remember everyone’s names but thank you to Catriona for admitting me to the ward and all the nursing and health care staff for their care and a special thanks to the beautiful young nurse with the fabulous hair who took care of me before I left - I’m so sorry I can’t remember your name. Finally thanks to student Nurse Kieran , you were fantastic and have obviously chosen the right career! A sincere thank you to all the staff in the hospital the porters, domestics, kitchen staff ( meals were delicious), nursing staff, medical staff and all the volunteers ( especially the lovely lady who brought me and my daughter tea in A&E).

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Information
Cleanliness
Staff
Safe