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Written by a patient
12th May 2015


I was on John Young Ward and all I can say is amazing .from the ward Manager down to the cleaner and the male caterer everything was brilliant . The newly qualified staff nurse ( male ) by the name of Lewis was out of this world . He introduced himself ,always asked if we were ok and needed anything, he explained everything he was doing and treated us like humans . I would have trusted Lewis with my life he certainly needs commending for outstanding care . Camilla and Augusta the senior HCA was another amazing staff member again nothing too much trouble . Staff nurses Gloria,Melvin,Irene ,Dudu,Z,Tom ,rolo, Thomas were all amazing too with keeping you laughing even on your darkest of days . Now we mustn't forget the sister who was always laughing and smiling keeping everyone going throughout the day another fab lady . The gentleman who delivered the food 3 days a week was a good guy who never failed to try and get me to eat even though I was so ill . Dr Miller and her team were outstanding especially SHO Anaya who had the calmest most reassuring voice I have ever heard always telling me I would be ok in my darkest of hours . I only wish West Midland hospitals were the same . I Thankyou from the bottom of my heart .

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Dignity/Respect
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Cleanliness
Staff