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The National Hospital for Neurology and Neurosurgery

Queen Square, London, WC1N 3BG
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4.7 | 23,752 reviews

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Review

 

A very professional and caring experience from 2 very kind and friendly nurses, Nabat & Corina.

Suggested improvements
  • You couldn't.

3rd July 2026 | Review of RLHIM 2nd Floor Day Care Unit, written by the service user/patient


Felt looked after all day by all the staff I saw.

Suggested improvements
  • Thought I was called in a bit early, 9am for MRI at 10.40am.

1st July 2026 | Review of RLHIM 2nd Floor Day Care Unit, written by the service user/patient


Nurses and doctors were very kind and explicative.

Suggested improvements
  • Nothing to complain

1st July 2026 | Review of RLHIM 2nd Floor Day Care Unit, written by the service user/patient


Stroke

Suggested improvements
  • Everything was good from my perspective as I had a stroke and didn’t know what to expect but was treated very well….

1st July 2026 | Review of David Ferrier Ward, written by the service user/patient


Nursing Assistant Jose was thorough, patient and informative.He oriented me all DCU settings while waiting for my procedure like LP.I received an excellent service all the staff who look after me inside DCU.

Suggested improvements
  • Nothing to improve

1st July 2026 | Review of RLHIM 2nd Floor Day Care Unit, written by the service user/patient


The staff are very professional and understanding.Jose explained to me everything all my appointment and was willing to check some issues that were causing concern about my procedure.

Suggested improvements
  • Nothing to improve.

30th June 2026 | Review of RLHIM 2nd Floor Day Care Unit, written by the service user/patient


No long waiting times. Friendly and professional staff. Jose needs a pay raise. He really helped me to relax in preparation for a lumbar puncture. Also, Shah was extremely helpful and friendly.

Suggested improvements
  • Finding a parking spot nearly made me late.

30th June 2026 | Review of RLHIM 2nd Floor Day Care Unit, written by the service user/patient


This service should be widely available. It has helped me so much to understand my health condition and how to best to manage it. Prem is outstanding!

Suggested improvements
  • Make it more widely available with more appointments as those suffering from CFS would benefit from this service greatly

30th June 2026 | Review of RLHIM - Chronic Fatigue Syndrome Service , written by the service user/patient


This ward needs to be investigated by the CQC. It is absolutely disgusting the way disabled and vulnerable patients are treated. The staff are rude, unhelpful, bone idle and sit their gossiping all day. They neglected and mistreated my relative without any care in the world because they they think they can get away with it; it's disgusting and management are not any better, they hate people complaining. Would never recommend anyone to come here ever, go elsewhere. The medical team and individual specialists are amazing, unfortunately the nursing staff on bloomsbury ward let the entire hospital down!

Suggested improvements
  • Get better caring staff instead of ones that are rude, lazy, discriminatory, lack basic skills to keep vulnerable patients safe. Management and staff need regular training on how to treat patients with dignity and respect and should be kept safe at all times. Take better care of your patients instead of making snide comments all the time and wishing you were somewhere else. No-one wants to be in hospital and your extremely poor attitude does not help with their recovery.

29th June 2026


Everyone was very helpful, professional and friendly.

Suggested improvements
  • My experience was very satisfactory.

29th June 2026 | Review of Jules Thorne Telemetry Unit, written by the service user/patient


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