The London Welbeck Hospital

I had a fantastic experience during my two-day stay at the hospital. The staff were absolutely lovely—kind, professional, and attentive throughout. My surgeon was excellent, and I felt completely confident in their care. The overall treatment I received was outstanding, and even the food was great! Thank you so much to everyone who looked after me – I truly appreciate it.

A big thankyou to everybody who I met during my visit. My day Nurse was wonderful-looked after me excellently. My night Nurses-made sure I was always comfortable and again, they were lovely. My Anaesthetist explained everything and was very reassuring. All in all, a very professional team and refreshing to have people that have the time to talk to you.

I received great care and consideration. Information was communicated clearly and concisely and I would not hesitate in recommending the hospital to future patients.

Did not inform of risks of BIA-ALCL. I got cancer from the implants they put inside me! 2 years of pain, 2 operations and they offer no support! Avoid!

Amazing Care, but the hospital needs to work on inclusivity measures. I am Deaf in my right ear, Non-Binary and Vegan, and I felt none of this was logistically taken into account. I recently went for a 2.5h operation with an overnight stay privately with CSP. Upon arriving, I was presented with a menu that was unclear on dietary alternatives. the only diet catered to was vegetarianism, and I had to enquire with the kitchen as what could be vegan, even though I have been booked in for 3 months, and I have heard that it was the same for a friend who went to the Welbeck over 2 and a half years ago, so this is a longstanding issue. There are no Soya/dairy milk alternatives either, or butter alt. In regards to my disability, I was put into a room where my bed had my hearing ear against the wall, so any nurses had to speak to my deaf side. This is upsetting as it is important for me to be able to hear and communicate well, especially in such a potentially critical situation after surgery. When asked if we could move the bed or room, we were told this was not possible - which I do not understand, they told me I would fall off the bed? This was a poor excuse. I would recommend checking with the nurse soon before any stay if you need any extra care. In terms of being non-binary, I was misgendered the whole time (they/them) pronouns, had a male on my wristbands. Please include an 'x' option in future. the number of people that thought Mx is a gender and not a title is also something that would be good to educate on. In contrast, personal care by the nurses and doctors were lovely, and I felt that within all of this they did what they could with the food, and those I was able to correct on my pronouns and be aware of my situation with my hearing did what they could to make my stay more comfortable.

Dr Anna De Leo performed a breast augmentation on me on 10 April 2019 and I cannot fault a thing. The service provided at Highgate Hospital was second to none. Harley Medical Group kept me well informed every step of the way with appointments etc and the aftercare was brilliant. Anna listened to what I wanted as well as putting across her professional views with dignity and respect. She achieved the most amazing results for me. No bruising post op at all, no pain what so ever and recovery has been a total breeze. My scars are tiny also! Very very happy! I cannot recommend her enough!

The London welbeck hospital was good, clean and staff were helpful but the surgeon Anna De Leo was the most rudest coldest unprofessional person I have ever come across. And the aftercare is non existent. Please go elsewhere and avoid the harley medical group, I really wish I'd taken my well earned money elsewhere. Full of promises until they get your money then leave you with no care/aftercare.

I had a breast reduction performed by Dr Anna De Leo. Firstly having breast reduction surgery by a female surgeon was a big plus for me as I was always very self conscious but Dr De Leo made me feel very at ease and comfortable. I cannot thank Dr De Leo enough, I am so pleased with how the surgery went and the results, she’s an amazing surgeon and this surgery most definitely has changed my life. The staff at Harley medical were so polite and I was well looked after following my surgery. Overall I’m so happy I went through with it.

Very efficient and clinical at the Harley Village Clinic, 64 Harley Street, London

Firstly, the treatment I received at the hospital was outstanding. The nurses in particular, Jane, were friendly, kind and made me feel comfortable in every way. Everybody went above and beyond to look after me. The hospital was very clean, the food post-op was lovely, genuinely could not ask for a better hospital experience. If you have any problems or concerns you can ring the hospital and speak to one of the nurses so you are receiving care even when you leave! I had a breast augmentation performed by Anna De Leo. Anna is extremely talented and professional. I am currently 8 weeks post-op and the results are outstanding. I have never seen scars so small on anybody who has had breast augmentation before; my incisions are barely longer than 3cm. I went from virtually nothing to an E cup (350cc, teardrop, under the muscle) with NO bruising post-op and they look so natural (even at this early stage), the results were impeccable. Anna knew exactly what I wanted and achieved this plus more. I would highly recommend.