Reviews
Reviews
My experience here was excellent, it is the first time I feel I have been listened to. There is nothing I would change, just keep what you're doing!
Thank you CAHM. :-)
Very pleased with the fresh approach. Good to see medical actually listening and not just looking at what someone else has said i.e GP.
Excellent care- no issues.
We arrived at 11 am (on time) and a staff member let us in to wait.
After 40 mins we knocked at admin and asked if Dr knew we'd arrived- Dr hadn't heard the bell and assured we hadn't come/staff who let us in said she'd tell Dr we'd arrived!
This is the 2nd time this has occurred.
Staff (a) lets us in then after half an hour I ask whether staff (b) knows we're waiting your reception procedure, could be better/communication.
Good.
- Sympathetic but no-nonsense approach.
- Good explanations.
Could do better.
- Consistency with therapy.
- More information about what is involved with therapy.
Good.
Very caring and kind treatment.
Clean explanation.
Could be improved.
Therapy regularly.
Nothing was good.
Everything could be better.
Everything could be better.
I was never made to feel a burden and felt comfortable and looked after the entire time.