Reviews
Reviews
Well being programme.
It is really good to get out and meet other people in a similar situation the procedure is relaxing, fun and with control exercise makes an enjoyable day.
All the staff and volunteers are helpful, kind and wonderful.
Thank you.
Good
* Having the right councilor.
* Flexibility around appointments.
* Felt 1 hour was about right.
* Pleasant environment.
Improve
Maybe the number of sessions on offer?
Very good care from the outset.
Jane Tyson was extremely kind, helpful and informative.
She helped us through what was a very distressing time for the whole family.
All of my issues were addressed very promptly and attentively and I cannot see now this could possibly been improved.
The carers checked in advance to let me know when they were coming, and arrived promptly. They were polite, friendly and very professional. After introductions they always asked my partner if it was all right for them to carry out whichever aspect of care (eg mouth care, checking his convene, re-positioning him -) that was appropriate; they were really kind and you just knew that they were doing their best for my partner. They respected his dignity at all times.
The patient was very near end-of-life and on his last night, She phoned his children for me, explaining what was likely to happen, taking that load off me. She contacted the district nurse for us to arrange an extra shot of pain relief, so she took a lot of worry off my shoulders. I do not think we could have had any better support, and I feel very lucky to have been offered your services. I am sure it made the patient passing much more comfortable and stress - free than it would have been of I would had to cope by myself.
The community team deal with my concerns and requests promptly and keep me updated without their support I would have far more stress accessing medication from my GP I am truly grateful to have the community team to speak to, and know that I will always be treated with respect and my concerns taken seriously.
I would not improve anything.
The help and support we received was very good.
Was extremely helpful and caring.