Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Michael's Hospital
2023-04-16
Person
5
5
0
Review of Willowvale (St Michaels)
16th April 2023
Staff are lovely helpful and friendly. They go above and beyond
Suggested improvements
The ward is perfect
St Michael's Hospital
2023-04-16
Person
4
5
0
Review of Willowvale (St Michaels)
16th April 2023
The only reason I gave a 4 instead of 5 for catering is not representative of the staff and their efforts. The staff are absolutely incredible and friendly and are very accommodating e.g.jacket potato and beans and cheese when we don’t like the menu choices. And just generally so kind when people aren’t feeling like food. I’d just say one thing, if the food options could be a little more heathy that would be amazing.
Suggested improvements
I can’t think of anything ~ I have been treated with dignity and respect the entire journey long. The staff and staff behind the scenes make it the most homely environment possible despite it being a mental health hospital which sounds scary. They have made me feel welcome and at home and at no point threatened or scared. It’s so heart warming to know how empathetic this team is~ they get the balance between fun and laughter and serious matters SO right it’s unreal. Everyone who is admitted in the future has nothing to worry about no matter their circumstances. Thank you from the bottom of my heart. I honestly am eternally grateful to each and every one of you.
St Michael's Hospital
2023-04-16
Person
4
5
0
Review of Willowvale (St Michaels)
16th April 2023
Fantastic staff, all very compassionate and empathetic
Suggested improvements
Nothing
St Michael's Hospital
2023-04-16
Person
3
5
0
Review of Willowvale (St Michaels)
16th April 2023
Nursing team are fab and being looked after well. Activities are brilliant
Suggested improvements
Unhappy about mot having enough time off the ward
St Michael's Hospital
2023-04-16
Person
4
5
0
Review of Willowvale (St Michaels)
16th April 2023
All staff very caring
Suggested improvements
More regular/permanent members of staff. Lots of different staff to work with
St Michael's Hospital
2023-04-16
Person
4
5
0
Review of Willowvale (St Michaels)
16th April 2023
NA
Suggested improvements
NA
St Michael's Hospital
2023-04-13
Person
5
5
0
Review of Willowvale (St Michaels)
13th April 2023
You gave me lovely care and had respected me.
Suggested improvements
-
St Michael's Hospital
2023-04-13
Person
5
5
0
Review of Willowvale (St Michaels)
13th April 2023
-
Suggested improvements
Nothing.
St Michael's Hospital
2023-04-13
Person
4
5
0
Review of Willowvale (St Michaels)
13th April 2023
Staff always treated me with kindness, nothing was ever too much for them.
Suggested improvements
-
St Michael's Hospital
2023-04-13
Person
4
5
0
Review of Willowvale (St Michaels)
13th April 2023
-
Suggested improvements
-