St Matthews Broomhill

St Matthews Broomhill 2021-06-06 Person 4 5 0

I am the mother of a young man who has been a patient on Althorp ward for over 2 years. He has a dual diagnosis of schizophrenia and substance addiction. The first year was spent juggling combinations of medication but finally in February 2020 it was decided to put him on clozeril as his symptoms were so distressing. He had however had a reasonable quality of life though staff struggled to engage him in activities , as he preferred outings with the family. Last year however because of the pandemic we were not able to visit and this combined with the effects of the clozeril meant he participated much better. He has always spoken very warmly of the staff and when I was able to talk to them I felt the same. They seem genuinely caring and compassionate. In addition Dr Malik involved me in ward rounds and showed very detailed and kind interest and knowledge of my son. Dr Mayuri , principal psychologist also demonstrated similar care and concern and invited me to some sessions by myself. There is a good range of activities catering for a wide variety of interests. Exercise opportunities eg basketball, walks and fitness training in the gym are provided. In addition there are groups run by the psychologists and OTs, some therapeutic, some more entertainment-based. Catering appears excellent and attention is given to physical ailments by a visiting GP. The communal areas are very clean and the rural surroundings very beautiful.I

I disagree with the policy of not allowing relatives on the ward. I feel patients are in their “home” and we should be allowed to call in at their rooms. I have taken this up with management. Similarly I feel there needs to be more communication with carers, possibly an introductory leaflet telling us whom to contact, how to access ward rounds, etc. It would also be helpful to have a list of local facilities as Broomhill is in a very rural location. Formal notification of eg extension of a section has never been provided in writing. However overall I would recommend Broomhill to anyone wanting a quality service for their loved one. They are doing a marvellous job for my son and have given him his life back.

St Matthews Broomhill 2021-06-04 Person 4 5 0

I am satisfied with the care I have been given, and was treated with dignity. The food and environment is very good. They had a lot of activities to help me keep myself distracted.

Make sure there are more staff available at all times during night and day, make the ward more cleaner. Repect all patients with dignity and respect. Most staff are good but some should have more training.

St Matthews Broomhill 2021-05-19 Person 5 5 0

I am writing this email as care co-ordinator for a person who was admitted to Broomhill from a medium secure hospital. The person was well supported at Broomhill, positive risks were taken to enable discharge to be considered when for many years this person was deemed to be not ready for discharge by different professionals. The staff were kind and compassionate, they managed to engage the person in activities that were meaningful to them and after 3 years the person was ready for discharge. The person was provided with different opportunities and learned new skills while being an inpatient at Broomhill. Also regular visits to friends and family were supported. As care co-ordinator I was always invited to CPA reviews which were held 6 monthly without fail. The person has now been discharged and is doing really well in their local community.

Nothing

St Matthews Broomhill 2021-05-05 Person 2 5 0

Reason: "I feel lonely sometimes."

A bit more time for talk.

St Matthews Broomhill 2021-05-05 Person 4 5 0

i think the hospital has showed good ability into getting me discharged

i happy with everything that the hospital has planned for my discharge

St Matthews Broomhill 2020-12-22 Person 4 5 0

I'm a patient here the staff are extremely helpful and friendly I feel safe and relaxed.its extremely clean with good communal rooms which are nice and well equipped. The grounds are peaceful in beautiful settings I have escorted exercise and find the staff very easy to talk with they are very helpful and encouraging. We can't have visits because of covid but the staff are very caring and sensitive to our wellbeing. I'm thankful to them and all they are doing

St Matthews Broomhill 2019-10-21 Person 1 5 0

No inclusion in treatment planning, no follow up on any plans discussed at ward round, frequent staff changes and lack of experienced mental health HCA’s. It’s like a prison.

St Matthews Broomhill 2019-07-10 Person 1 5 0

Well I wasn’t greeted by the manager just took into this room and wasn’t allowed to see his room .... the place looks lovely but most of the family and friends are complaining ... which isn’t good