Reviews
Reviews
N/A.
Everyone was absolutely lovely.
Charlotte was very efficient, kind and respectful.
No complaints at all.
All on time, both nurses, very kind and efficient.
Nothing can be improved.
Information in the letter did not explain the operation that was planned e.g eye-cataract or hernia (which dad was told he did not need or at least the consultant said that dad would not benefit greatly from having it done).
Upon arrival receptionist was chatting to a colleague and we felt ignored for 2 mins and (dad needed to sit down).
Only then did it become clear which "operation" he was being "pre-op'd" for.
Kept waiting well beyond appointment time even though only a few people also waiting.
Need to state in the letter exactly what op planned.
Very helpful and kind.
Excellent description of Op and post Op.
Staff were friendly and fast.
Very informative.