St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 82 of 2114
 
Review of Kingfisher Ward
16th September 2022


Keeping me busy, active that something suitable thank you.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
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Cultural needs
Rating not given.
Experience
 
Review of Kingfisher Ward written by
16th September 2022



Dignity/Respect
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Review of Urgent Care and Assessment Team - North
16th September 2022


Very impressed with all members of the team. Very caring and compassionate individuals. Well done!


Dignity/Respect
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Rating not given.
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Review of Hand Therapy Service
16th September 2022


Spiritual/faith/culture irrelevant to treatment

Suggested improvements
Just initial contact post referral could have been quicker

2022-12-28 15:30:59
Response from St Mary's Hospital

Thank you for taking the time to leave us feedback - it is most appreciated. All referrals are triaged and prioritised based on clinical need. I’m sorry you feel that you waited too long for initial contact, however, without further details I cannot comment specifically on your case

Experience
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Safe
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Review of Hand Therapy Service
16th September 2022


Answer to which question? Totally satisfied with treatment and personal care!

Suggested improvements
Been a bit more explicit re aftercare of fracture and ensuing arthritis.. I had to ask questions, satisfactorily answered

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
15th September 2022


I think the system can be stream lines as I had to wait a week for a 30second call from a nurse to post out a test kit it would be more efficient if this was done on my first call by reception

Suggested improvements
Read previous

Dignity/Respect
Involvement
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Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
Experience
 
Review of Hand Therapy Service
15th September 2022


I would like to say a very big thank you to [name removed] for her support and advice. I was treated with every dignity and respect.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
15th September 2022


Excellent.l care

Suggested improvements
Nothing

Dignity/Respect
Involvement
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Safe
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Rating not given.
Spiritual needs
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Experience
 
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
15th September 2022


Great experience when I finally got the appointment

Suggested improvements
No

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
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Experience
 
Review of Hand Therapy Service
15th September 2022


I had no issues re how I was treated but I was never asked about my faith or culture so I don't feel I can answer the last two questions. Overall I was very happy with everything

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
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Safe
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Rating not given.
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Page 82 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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