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16th September 2022


Spiritual/faith/culture irrelevant to treatment

Suggested improvements
Just initial contact post referral could have been quicker

28th December 2022
Response from St Mary's Hospital

Thank you for taking the time to leave us feedback - it is most appreciated. All referrals are triaged and prioritised based on clinical need. I’m sorry you feel that you waited too long for initial contact, however, without further details I cannot comment specifically on your case

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs