St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 132 of 2114
 
Review of Integrated Looked After Children's Service (LAC)
22nd March 2022


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Suggested improvements
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Kindness
Understanding
Listening
Safe
Experience
 
Review of Integrated Looked After Children's Service (LAC)
22nd March 2022


everything was good.

Suggested improvements
-

Kindness
Understanding
Listening
Safe
Experience
 
Review of Integrated Looked After Children's Service (LAC)
22nd March 2022


Easy to talk to. Listened to me , made me smile

Suggested improvements
-

Kindness
Understanding
Listening
Safe
Experience
 
Review of CMHT Red Kite
22nd March 2022


I do not know what my “culture” would be classed as so and unaware on how this service could be improved upon.

Suggested improvements
Service providers were all polite, courteous and caring. I felt listened to and things were explained to me in a clear and concise way. Very happy with the service overall.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of CMHT Red Kite
22nd March 2022


Red kite discharged me with out even speaking to me even though it stated on my gp referral what I needed, my case was sent over to IAPT who contacted me and told me they cannot help me with problem I need help with I am still waiting for help after a second referral which has been made by my gp after 6 months, very disappointed in this service

Suggested improvements
Red kite could have actually contacted myself before discharging me

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of CMHT Red Kite
22nd March 2022


Many times I have felt not listened too, you have lacked giving me the support I need. You have not taken me seriously, you have made me feel worse many times. Most staff do not understand my disorder or ways to support me.

Suggested improvements
In places I’ve been meant to kept safe like st Mary’s I’ve been let down and able to hurt myself many times and you just let me leave because I wasn’t ‘engaging enough’ of course I wasn’t engaging I was trying to kill myself. Ucat and the crisis team are especially the worst the do nothing to help they need to change completely

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Community Team for People with Learning Disabilities -North
21st March 2022


Staff was respectful and very understanding, also engaged well with staff at the home.

Suggested improvements
-

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Community Therapy Rehabilitation Team
21st March 2022


[name removed] has gone above and beyond with the treatment and care. i would not change a thing, it’s all been very helpful and supportive.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Spinney Ward
20th March 2022


Because of the way I was treated by all the staff.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Kingfisher Ward written by a patient
20th March 2022


Everything went alright.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
 
Page 132 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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