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22nd March 2022


Red kite discharged me with out even speaking to me even though it stated on my gp referral what I needed, my case was sent over to IAPT who contacted me and told me they cannot help me with problem I need help with I am still waiting for help after a second referral which has been made by my gp after 6 months, very disappointed in this service

Suggested improvements
Red kite could have actually contacted myself before discharging me

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs