St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 130 of 2114
 
Review of Kingfisher Ward
29th March 2022


I felt safe when I was with all the staff but there was a patient who was really unwell and he ended up punching a staff member in the face there was a few issues with bank staff but the manager was sorting it all the staff made me feel welcome and safe and my first admission went well and I achieved the goals I set out to I found certain staff easier to talk to because I felt a lot better after talking to them and all the staff were really respectful im gonna miss kingfisher ward i had a lot of banter with staff which made me feel a lot better about being in hospital

Suggested improvements
Even if a patient has contraband talk to them calmly instead of being hands on and tearing patients belongings and having a joke with the patients more a lot of the staff are merely minions to their bosses and are tightly wound so its hard to talk to them if they're on shift

2022-04-04 10:18:20
Response from St Mary's Hospital

I am very sorry you had this experience. I have sent your comments to a senior manager to investigate. Best wishes, Hugh Jones, Patient Experience Manager

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Review of CMHT Red Kite
28th March 2022


Dr. [name removed] has overseen my care for a number of years. He is consistently excellent. He always finds the time to talk and I never feel rushed.

Suggested improvements
Nothing at all. Excellent care.

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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
28th March 2022


Thanks

Suggested improvements
Nothing thanks

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Review of Orchard Ward
27th March 2022


All the staff are friendly, and smiling and always happy, and informative.


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Review of Orchard Ward written by
27th March 2022


Very caring staff.


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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
25th March 2022


Felt comfortable and treated well with respect

Suggested improvements
Think all was done satisfactorily

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Review of Hand Therapy Service
24th March 2022


Good experience

Suggested improvements
Nothing

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Review of Northamptonshire Integrated Sexual Health Service (Kettering) written by
23rd March 2022


Patient long to thank the clinic for the service she had received she particularly wanted to mention lady on reception ([name removed]) who had been very helpful.


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Review of Integrated Looked After Children's Service (LAC)
22nd March 2022


communicating with the child in an age appropriate way.

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-

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Review of Integrated Looked After Children's Service (LAC)
22nd March 2022


-

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Page 130 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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