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Written by a private patient
3rd March 2021


I went to the urgent care centre for a case of haemorrhoids. The Doctor asked if I had insurance and I said that I did not. He said that he could get the Gastro Department to see me. No cost was mentioned. I went up to The Gastrointestinal Department and was sent into see the doctor. He asked if costs had been explained to me and I told him they had not. He explained his costs and I accepted. To cut a long story short I was charged over £600 for a simple case of piles. I feel well and truly robbed of my pockets not to mention the feeling of distrust for this hospital. Costs should be clear and transparent they are not here. 4 weeks on and I have not received a report on my condition from the doctor or any correspondence pertaining to my condition. I would never trust this hospital with my health

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff