Reviews
Reviews
We will be forever in your debt and truly grateful for your hard work and compassionate care.
Attentive compassionate staff - dealing with dying people and their loved ones professional aproach from all grades and positions of employed staff Seidom have I witnessed such care. Especially in the midst of covid.
Because it was true and everyone was very caring and could not do enough for me.
My Counsellor Kim has helped me in my journey from recovering from my mother and sister passing within 5 months of each other from cancer related conditions. Without Kim’s care and guidance and enormous experience and empathy I was struggling with my loss. She gave me the confidence to be kind to myself and reassured me when I fell down. I shall forever be grateful for her kind and wise words.
After losing my Nan in January 2020, I referred myself to the bereavement service. Due to the coronavirus, I was offered weekly telephone calls with a lady called Lindy. I immediately felt comfortable with Lindy and was able to share my feelings. Although I will always feel the sadness of losing my Nan, Lindy has made it easier to work through, just by listening to how I’m feeling. She has spoken to me on some of the worst days of my life so far and I’m grateful I got to speak to her and listen to her advice. Thank you for this wonderful charity.
Replies were helpful and achieved contacts with other people who could help.
I had a series of telephone 'single point' conversations with a lady called Nichole during several weeks of pain. Nichole always rang when she said she would, was friendly, courteous and helpful and I found in a very positive experience.
She helped me by presenting the correct medication to get me through my holiday which was great. Could not have been happier with Nichole and the service.
Sadly, today was my last session with the wonderful Lucy my counsellor. In the short time I have been speaking with her she has become a friend. I looked forward to my weekly hour, where the jumble of thoughts running around in my head, started to fall into line with the guidance of Lucy.
My first few sessions were mostly me just crying my eye's out. I could not see a future and would have been quite content to end it all. The situation was not helped as I was caring for my mother in law who suffers from physical issues and dementia.
As the weeks passed I felt that I was making little progress, but Lucy re-assured me that I was making strides.
Following my initial 6 weeks I was fortunately granted another 6 week extension with Lucy.
I gradually started understanding me and while I would not say that I was perfect and back to how I was before my wife died, I accept that my world has changed forever. I will never love another the way I loved my wife. But I acknowledge another Mrs Right may be out there in this big beautiful world, will I ever find her I don't know. She will have to understand the emotions I still hold in my heart for my Jackie.
My friend Lucy, thank you for your time, knowledge and experience, helping me put some order in my life. You will never appreciate the warmth I felt when you said 'hello' on a Thursday, the instant weight off my shoulders from a few considered words.
Care was excellent and awlays polite and kind.
St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.