St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

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Reviews

 
Page 50 of 319
 
Review of Virtual Ward written by
8th July 2021


All the nurses { } and other staff were exemplary, caring, kind and professional- in the extreme... We could not have asked for more! Thank you.


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Review of Virtual Ward
4th July 2021


As a family, we cannot express how grateful we are for the service we received. The care and support our family member received was of the highest quality and we cannot thank the ladies who came to support him enough. He was far from the easiest patient, he could have been described as having a sense of humour or in the carers words 'he has character' but despite this they still ensured he was clean, comfortable and had everything he needed. They also ensured that as a family we were listened to and provided us with lots of support through a very difficult time. They made everything so much easier for us and nothing was too much to ask. This service meant that he was able to stay at home for his final days surrounded by his loved ones, exactly as he would have wanted.

Suggested improvements
Absolutely nothing, the ladies were amazing and the service provided was second to none. We will be forever grateful for this service.

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Review of Breathlessness written by a patient
30th June 2021


It was as good as it could be over the phone but I fully understand why you cannot see everyone personally in this day and age.


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Review of Breathlessness written by
24th June 2021


Very good at listening and gives great advice also seem very caring.


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Rating not given.
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Review of Bereavement
21st June 2021


This is the second round of counselling, I had Lucy on both occasions. Lucy helped me to make sense of some of my feelings. Lucy encouraged me to start to see the world again. I can now talk about my Son without crumbling with the sound of his name. Equally I know it’s ok to be not ok and take some time to just get myself together.

Suggested improvements
I don’t think there is anything you could of done better

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Review of Breathlessness written by
17th June 2021


Credit to Julia for managing to set anything up. Alwaays regarded the hospice as my safe place, so was good to have some contact.


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Review of Breathlessness written by
16th June 2021


I was given every opportunity to express my thoughts and feelings and felt listened to and understood. I felt confident to accept the advice I was given.

Suggested improvements
The video link meeting become a bit limited when the number of participants is small.

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Review of Breathlessness written by
4th June 2021


I cannot say {} - however the problems I had were not good as connections were not good {}.


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Review of Virtual Ward written by a family member
4th June 2021


The care my wife received was excellent.


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Review of Virtual Ward written by a patient
4th June 2021


Very lovely ladies could not have been more helpful and supportive.

Suggested improvements
I struggled to fully understanding the options/sooner (he correct ones).

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Page 50 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p