St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

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Reviews

 
Page 38 of 319
 
Review of Inpatient Unit written by
27th March 2022


Overall my stay has been great just married by call waiting time and emergencies. Staff lovely.

Suggested improvements
Just call response times.

Dignity/Respect
Involvement
Rating not given.
Information
Rating not given.
Caring
Trust
Support Staff
Experience
 
Review of Inpatient Unit written by
27th March 2022



Dignity/Respect
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Experience
 
Review of Inpatient Unit written by
27th March 2022


Mostly felt safe here.

Suggested improvements
More staff to answer buzzer quicker.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Inpatient Unit written by
27th March 2022


Care is amazing. Staff are wonderful.

Suggested improvements
Nothing. You are fantastic.

Dignity/Respect
Involvement
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Caring
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Experience
 
Review of Inpatient Unit written by
27th March 2022


Every one was excellent.


Dignity/Respect
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Review of Bereavement
25th March 2022


I sought bereavement counselling from St Helena after a bereavement by suicide as I felt at the end of my tether. Chris was kind and knowledgeable, he gave me time to talk through my experiences and asked questions that helped me to work through what I was feeling. He also made suggestions about practical things I could consider putting in place to help process my emotions and grief. Thank you!

Suggested improvements
.

Experience
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Bereavement
22nd March 2022


Amber was kind and friendly, we talked about other things as well as my reason for having help.

Suggested improvements
A longer course

Experience
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Bereavement
21st March 2022


Lady was very kind and helpful

Suggested improvements
N/A

Experience
Dignity/Respect
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Review of Hospice in the Home written by
18th March 2022


Emma gives me confidence that I will be well looked after as my life was previously 2020. I like the fact that Emma is straight and explains things well. I like her sense of humour. Emma also gave me time to think about the things we were discussing (end of life wishes) and made my own choices. Emma is always very helpful, listens to my concerns and does whatever she says she will e.g. blue badge/walking frame.  I can rely on her to do what I want.


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Review of Hospice in the Home written by a family member
18th March 2022


Helped in putting measures into place and advice given was so helpful.


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Page 38 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p