St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 23 of 319
 
Review of Breathlessness written by a family member
24th September 2022


Julia who we saw today was really helpful and a very pleasant lady. She was well informed and gave us really valuable help in understanding my condition, making me feel relaxed and comfortable in her care.

Suggested improvements
I cant think of anything that could have been done better.

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Review of Adult Bereavement Service
23rd September 2022


I knew person from a bereavement support group and this helped me as we knew each other as opposed to someone on the end of a telephone who i did not know. This person was understanding with my bereavement and gave me positive encouragement to try new things that interested me. I'm at a lot more positive place, that when i first started my bereavement counselling.

Suggested improvements
N/A

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Review of Adult Bereavement Service
22nd September 2022


From self referral to being booked in was amazingly fast! All staff have been very friendly and understanding. So easy to talk to and felt very supportive Thank you!

Suggested improvements
Nothing at all

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Review of Virtual Ward written by
17th September 2022


As a Jehovah's witness. I meet many people, but rarely (if ever), have I met a group of professionals who are so kind, caring and empathetic as these dear girls (and some chaps). I would love to mention names, but that would be unkind to those whose names I cant bring to mind. My daring pat died on Friday, but they did all they possibly could to ease the pain and discomfort.

Suggested improvements
When possible, it would be very helpful if carers could 'phone ahead their expected time of arrival.

Dignity/Respect
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Caring
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Experience
 
Review of Virtual Ward written by a family member
17th September 2022


Because the staff are cheerful, helpful and see to my needs without causing any embarrassment its a relatively small team. Who I have got to know which is very much appreciated for personal care. Thank-you.


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Review of Breathlessness written by a patient
16th September 2022


Pleasing and satisfactory visit. Follow up arranged. Staff excellent.


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Review of Hospice in the Home
11th September 2022


Home visits were set up very quickly and additional visits added if required without any issues. All staff introduced themselves and were very professional and always insured we knew we could contact the hospice 24/7. Also, all calls to the hospice were answered quickly and with full courtesy.

Suggested improvements
Nothing that comes to mind…

Experience
Dignity/Respect
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Review of Adult Bereavement Service
9th September 2022


I cannot praise the staff enough the help and support they gave me in the hardest time in my life.

Suggested improvements
I cannot think of anything

Experience
Dignity/Respect
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Review of Breathlessness written by
9th September 2022


The young lady explained everything so well, very polite and knowledgeable.

Suggested improvements
Nothing.

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Review of Complementary Therapies written by a patient
8th September 2022


Alex gave me a lot of tools to work with idea to help me very caring. Very profession cope with my loss.

Suggested improvements
Can't think of any think.

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Page 23 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p