St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

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Reviews

 
Page 220 of 319
 
Review of Community written by a patient
15th March 2018


I think it is good that someone who knows what they are talking about, is on call if I feel I need to talk to someone. I can't see any room for improvement.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community written by a patient
14th March 2018


In no time everything I was in need of was sorted. From district nurse coming in, getting an air cushion sorted for me and sorting out my medication. So a very big thank you for all the help and kindness and to know someone is at the end of a phone with single point.

Recommend
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Information
Caring
Trust
Support Staff
 
Review of Community written by a family member
11th March 2018


The depth of knowledge especially on medicines and treatments and the ability to galvanize other agencies.

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Review of Community written by a patient
10th March 2018


1st class treatment all along the line and big thank you. I'm about again and able to look after myself. Thank you all.

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Dignity/Respect
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Review of Community written by a patient
10th March 2018


I was surprised at the speed you made contact. I was surprised at the advice and support that you quickly advised me. I am surprised at the wealth of support services you provide. I know I am in the early stages of my cancer demise but you provided the information that has left me relaxed about my future.

Recommend
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Bereavement written by a family member
9th March 2018


Wendy was absolutely brilliant - a life saver. Her approach to counselling was exactly what worked for me - everything she said was really constructive and helpful. To have a key independent person to talk things through when I had no one at hope has helped me immensely - I can't thank Wendy enough.

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Dignity/Respect
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Support Staff
 
Review of Community written by a family member
8th March 2018


They seem to care and have compassion.

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Review of Bereavement written by a patient
7th March 2018


Good that this service is an offer and provided very grateful indeed, lovely bereavement counselor Kim look very professional. My first counselor was cancelled so my sessions started a week later. To improve, communication, re appointments needs to be clearer would be made up and to discuss with counselor well, but Kim believed. Didn't need it in the end but Kim was prepared to do a phone session though instead.we'd just finish week later which I couldn't

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Rating not given.
Caring
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Review of Community written by a family member
7th March 2018


Great support and kindness given. Clear explanations on future hospice involvement. Single point introduced and have used their advice line and found it extremely useful. Would like to personally thanks Rick for his support and advice in respect of my mother-in-law illness.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Bereavement written by a family member
7th March 2018


Good availability both pre and post bereavement. Really appreciated the pre-bereavement sessions - really helped to prepare me for my loss.

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Caring
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Page 220 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p