Share review of St Bartholomew's Hospital

St Bartholomew's Hospital 2018-01-11 Person 4 5 0

I received excellent medical care by all the nursing and medical staff. However, the catering wasn't always up to scratch and seemed to be very disorganised. The food was not very nice and I didn't eat much. The tea was disgusting and was so stewed I wouldn't drink it. My mum would buy tea from Costa for me and food from Sainsbury's and she would eat out after I was settled for the night (this was expensive). Luckily mum was able to afford this, but this may not be the case for anyone less fortunate. Mum also said that costa was very expensive £1.40 for tea and £4.65 for an egg sandwich is she believes making an outrageous profit out of people. We arrived on a bank holiday and shops and restaurants were closed in the hospital. There was no where on site to get a cup of tea. And at the weekend the cafe didn't open until 9 on Saturday and 10 on a Sunday the shops were also closed. Mum was up at 6am so it was a long time to wait for a cuppa. On one occasion mum was served grey scrambled egg from the cafe across the square and her table hadn't been wiped for 24 hours. She knew this because it was were she had sat the day before when I was having my operation and she remembered the stain. Subsequently she wouldn't eat there again. On the plus side, she had somewhere to stay and was allowed to be with me, but nothing else. She had no facilities to make a cup of tea or access to storing food eg: fridge. She wasn't offered a single cup of tea the whole time I stayed at the hospital (7 days). It upset me sometimes. It was easy to remedy too, she could have had access to the staff facilities on the ward. After all I suspect accommodating escorts is rare and wouldn't cause too much if any inconvenience to the staff on the ward if she was able to use the facilities.