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St Bartholomew's Hospital
2016-03-31
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Written by a patient
Written by a patient 31st March 2016
I was greeted by Lumina Leandre at the reception. Very welcoming and with a sympathetic approach- as I was told that my appt. for today was canceled. Lumina I was very upset- supported me by giving me the right advice on how to re book my appt and showed empathy.