Southend University Hospital NHS Foundation Trust
Prittlewell Chase, Southend-on-Sea, Westcliff-on-Sea, SS0 0RYReviews
Reviews
My husband and I visited the Audio Department on the 18th and 19th March 2024.
We can't praise the people there high enough.
We had a hearing appointment on the 18th with a lovely lady called Chloe who even managed to fit us in for a hearing test when we would normally have to make a further appointment - she was really helpful. On the 19th March we returned and my husband was fitted with a blue tooth hearing aid to replace his others. Karen looked after us explaining everything really well and he was fitted with the new blue tooth hearing aid. Really impressed with the care we were given.
In the Medical Health Liaison Suite the senior staff member was extremely rude and would just talk over people and not listen. I heard home tell one patient who said they still had thoughts of self harming, that he (the staff member) said I’ve give you the skills so deal with it!
My wife (the patient) was offered nothing to eat all day yet in her assessment she was asked if she was eating ok!
3 staff members saw 3 patients all day and with 3 hours to go till end of shift the senior staff member was heard to say they didn’t have time to see another patient that day!
Southend University Hospital has always given my husband Mr. H Kok excellent care, Doctors nurses , & staff are very kind & caring, April 2923 The Ambulance team & UCLT came every day to give my husband tests , & professional care, Amazing , Thank You team Mrs Sylvia Kok
I had a very good team looking after me. Nice people. Really helped me through my mental health problems.
I was treated with respect and dignity and felt safe and looked after
Candy one of the nurses on shift has known me for a while and we have had our differences but she is honest and an asset to the NHS and this hospital.
I attended the Radiology Department for a 6 monthly surveillance ultrasound on the 16/08/2021 and was cared for by Dr Kaushalkumar Suthar, who was assisted by Malcolm Murray and observed by Dr Baranacmea.
As always, the scan was very thorough; and I was treated with respect, kindness and excellent care and left feeling reassured. The results were sent to my GP within 3 hours, who then texted me the outcome, which meant that I wasn't left feeling anxious and worried, which is amazingly responsive.
I must also mention the Ultrasound reception staff, who have always been welcoming and acknowledge your presence, even if they are busy dealing with someone else.
Thank you.
I have recently been under the care of ENT and Ultrasound and I have to say that the care has been wonderful. From Dr Tan in Ultrasound, Dr Abed ENT, Dr Payne Pathology, the Consultants secretary Karen and the reception and nursing team in each department, the care, thoroughness, respect, kindness and reassurance has been exemplary. Thank you.
Resources
Short link to review Southend University Hospital NHS Foundation Trust: http://iwgc.net/eonky