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Written by a patient
29th March 2017


It was good to have drinks available although a choice of herbal teabags such as peppermint or green tea. I would have liked to have more information about how long things would take and what investigations I was having. For example, it was 40 minutes after my appointment time before anyone spoke to me. The breast clinic nurse was surprised that I hadn't had any mammograms before she saw me. I didn’t even know I was having more mammograms. When I eventually had the mammograms it was already one and three quarter hours after my appointment time.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff