Scunthorpe General Hospital
Cliff Gardens, Scunthorpe, North Lincolnshire, England, DN15 7BH
10,870
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Scunthorpe General Hospital
2023-05-22
Person
4
5
0
Review of Emergency Care Centre SGH
22nd May 2023
Seeing triage was very quick then it was hours of being sat about with a 1year old which was too long
Suggested improvements
See baby's quicker so we can get them home sooner.
Scunthorpe General Hospital
2023-05-22
Person
3
5
0
Review of Cardio Respiratory SGH
22nd May 2023
Not by the lady on reception. My mother is 86 and stood at reception 5-10 minutes before acknowledge. I told her to st down and I would book her in. This lady at reception was clearly typing but no recognition or asked if we could wait a moment. Absolutely nothing and we were the only patients there waiting for an Eco. Very poor customer service. No warmth, explanation or anything. Luckily I could get my mum to sit; even though I was treat the same. Almost felt intrusive waiting to check in. I hope no-one else has to feel like this with this receptionist particularly the elderly or poorly. Appointment was 22 May at 11.30 am at DHH
Suggested improvements
Better customer service at reception. Have to say the rest of the staff were lovely and efficient and very caring
Scunthorpe General Hospital
2023-05-22
Person
5
5
0
Review of Emergency Care Centre SGH
22nd May 2023
The new A and E facility was clean and well planned and such an improvement on the old one.
From arrival to departure all staff were pleasant and considerate and explained what was happening and why.
The offer of a cup of tea in the cubicle was unexpected but welcome.
There were many other patients but the privacy cubicle arrangement made it feel less hectic and busy.
Understandably there were delays waiting for blood test results and xrays.
However, this did not distract from a first class service.
We were impressed by the staff who had to deal with a particularly challenging patient.
Suggested improvements
Cannot think of anything.
Scunthorpe General Hospital
2023-05-20
Person
3
5
0
Review of Emergency Care Centre SGH
20th May 2023
Was in A&e for just over 8 hours and ive also been left with bruises all over my body
Suggested improvements
Talk a bit more loudly so people can understand what they are saying
Scunthorpe General Hospital
2023-05-19
Person
5
5
0
Review of Emergency Care Centre SGH
19th May 2023
Absolutely the staff were fabulous, kind, compassionate from the hca, nurses & the fabulous dr who ensured I received all the tests I needed. The new A & E department is outstanding.
Suggested improvements
Nothing
Scunthorpe General Hospital
2023-05-19
Person
5
5
0
Review of Emergency Care Centre SGH
19th May 2023
All staff were polite and friendly very accommodating and made sure you was comfortable
Suggested improvements
Less waiting around for doctors but can't really fix that.
Scunthorpe General Hospital
2023-05-19
Person
2
5
0
Review of Emergency Care Centre SGH
19th May 2023
Sat in A&E 5 hours. Waited 2 hours for pain relief. Very slow service.
Suggested improvements
Get people triaged quicker and get consultation quicker
Scunthorpe General Hospital
2023-05-19
Person
5
5
0
Review of Emergency Care Centre SGH
19th May 2023
All staff were caring, they listened and ensured that my father received appropriate care immediately.
Suggested improvements
There was nothing that could have been done better
Scunthorpe General Hospital
2023-05-19
Person
5
5
0
Review of Emergency Care Centre SGH
19th May 2023
The staff were very experienced and caring. In fact they were amazing. They are a total credit to Scunthorpe hospital and the NHS
Suggested improvements
Nothing.
Scunthorpe General Hospital
2023-05-19
Person
5
5
0
Review of Emergency Care Centre SGH
19th May 2023
Because we were treated well
Suggested improvements
I can't think of anything
