Royal Orthopaedic Hospital
Bristol Road South, Northfield, Birmingham, England, B31 2AP
65,377
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Royal Orthopaedic Hospital
2017-09-15
Person
1
5
0
Review of Arthroscopy
written by a patient
15th September 2017
Awful experience. Unhelpful. I'm afraid there is nothing positive I can say. Constructive suggestions - try listening to what the patient actually says, try being a bit more empathetic.
Royal Orthopaedic Hospital
2017-09-15
Person
5
5
0
Review of Ward 3
written by a patient
15th September 2017
N/a
Royal Orthopaedic Hospital
2017-09-15
Person
4
5
0
Review of Ward 3
written by a patient
15th September 2017
Had a first week in the psychology dept both hydro and gym treat with respect and dignity only praise for the staff.
Royal Orthopaedic Hospital
2017-09-15
Person
5
5
0
Review of Ward 3
written by a patient
15th September 2017
As a doctor myself, qualifying in 1991, I have worked in and visited many hospitals. My experience here is absolutely unique. There is a wonderfully pervasive culture of "patient first". This is evident from the moment one enters the Hospital ( friendly, helpful Volunteers), to the Porters who take time to introduce themselves and spend time chatting and putting one at ease. The ward staff ( ward 3) are exceptional. I cannot praise them enough. Again, totally patient centred. Everyone makes eye contact with a smile and genuine empathy. Little things as a frightened patient which make big differences: the house keeping staff topping up water glasses before taking the jug to replenish, and then ensuring everything is in easy reach.
Thank you.
Royal Orthopaedic Hospital
2017-09-15
Person
5
5
0
Review of Ward 3
written by a patient
15th September 2017
Absolutely wonderful
Royal Orthopaedic Hospital
2017-09-14
Person
5
5
0
Review of Admissions and day case unit
written by a patient
14th September 2017
The care was excellent, I was treated quickly, the procedure was explained well before, during & after. All the staff were friendly and took time to explain & reassure patients.
The only difficulty was the lack of parking & space in the waiting room for relatives. My husband did not wait in waiting room but went elsewhere. He was then unable to park nearby when picking me up. It would seem that a lot of relatives were waiting in waiting area despite being told no one was supposed to stay.
Royal Orthopaedic Hospital
2017-09-14
Person
5
5
0
Review of High Dependency Unit
written by a patient
14th September 2017
The staff are very friendly and the night staff made me feel really at ease with everything and explained what they were doing.
Royal Orthopaedic Hospital
2017-09-14
Person
4
5
0
Review of Arthroplasty
written by a patient
14th September 2017
Quicker service.
Royal Orthopaedic Hospital
2017-09-14
Person
5
5
0
Review of Arthroplasty
written by a patient
14th September 2017
Staff were extremely helpful, informative and kept me updated on waiting times.
I was concerned re car parking and reassured this was OK.
Consultation with consultant was very clear, understanding and empathic.
Felt I was given time and explanations.
Royal Orthopaedic Hospital
2017-09-14
Person
5
5
0
Review of Arthroplasty
written by a patient
14th September 2017
Doctor was nice and did what he could.