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Written by a patient
12th April 2014


The so-called doctor in charge was my 'named' consultant. Only saw him once briefly at the end of an admission with numerous appointments left to other doctors. The difficult asthma service in Fulham Road is losing its way without it seems clear leadership. Communication is often a shambles leaving patients lost in the system, letters not sent, bookings astray, no action/treatment plans given ... Needless to say, no longer a patient there, having left for a different hospital which has picked up several issues this one didn't! I'm not the only one either. Such a shame given the location and previous reputation.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff