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Royal Alexandra Hospital 2023-09-28 Person 2 5 0

WARD 3 Staff have let this hospital down. Other Ward's staff had higher scores which is why the scores here aren't zero. HOWEVER, The Staff on Ward 3 are rude, abrasive, yell at patients, treat visitors like an intrusive inconvenience. They don't appear to realise how difficult it is for long-term patients to be stuck in hospital for weeks on end. - and this is a rehab Ward!! A change in Staff, retraining and at very least a reprimand from seniors is required here. Yes, we know they are overworked & underpaid bur as they have a captive audience they should practice a decent bedside manner or go and get jobs as prison guards!! Seriously very disappointed.