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Rossendale Minor Injuries Unit

Primary Health Care Centre, Bacup Road, Rawtenstall , Rossendale, BB4 7PL
starstarstarstarstar

4.8 | 892 reviews

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Review

 

The service overall was good.

Suggested improvements
  • The reception staff were pleasant whilst informing us there would be a two hour wait. A Scottish man dressed in blue (a nurse?) had finished treating a patient and approached the reception. He was asked to cover the reception for a short while. As patients arrived he was quite loud asking what their problems were and then going on to tell them that they should have been seen at their GP's for this, and he's fed up with them sending people to here. The next patient arrived and she was also told that her GP should have seen her, then went on to give his opinion on how GP's have received training. He was extremely unprofessional, forcing his own opinions on others, (without knowing any details) insulting his fellow colleagues. The lady receptionist didn't get involved.

1st September 2025 | Review of Rossendale Minor Injuries Unit, written by family


Graeme was absolutely amazing with my son….cant fault it

Suggested improvements
  • Nothing service was impeccable

27th March 2024 | Review of Rossendale Minor Injuries Unit, written by patient


Graeme is Top man done more for me in half hour than hospital did in 8 hours

Suggested improvements
  • Spot on

12th March 2024 | Review of Rossendale Minor Injuries Unit, written by patient


No food

Suggested improvements
  • No

9th March 2024 | Review of Rossendale Minor Injuries Unit, written by patient


I was seen very promptly and received very good care

Suggested improvements
  • Nothing

3rd January 2024 | Review of Rossendale Minor Injuries Unit, written by patient


Liz was excellent - her level of care and compassion was exemplary.

Suggested improvements
  • .

28th December 2023 | Review of Rossendale Minor Injuries Unit, written by patient


Seen quickly and referred on to Burnley. Given clear advice

Suggested improvements
  • No

25th December 2023 | Review of Rossendale Minor Injuries Unit, written by patient


N/A

Suggested improvements
  • Nothing could have been done better.

24th December 2023 | Review of Rossendale Minor Injuries Unit, written by family


I have arthritis of the hip

Suggested improvements
  • No

23rd December 2023 | Review of Rossendale Minor Injuries Unit, written by patient


N/A

Suggested improvements
  • N/A

23rd December 2023 | Review of Rossendale Minor Injuries Unit, written by patient


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