Queen's Hospital

Queen's Hospital 2024-05-14 Person 2 5 0

It was really bad experience in my life coming into a&e at hospital. Never ever happened in this country. The waiting time was absurd unbelievable. There must be another way.

The waiting time was so bad felt my symptoms worsen in that time. No idea why it took so long. I was there over 15 hours. Not happy at all with this waiting time.

Queen's Hospital 2024-05-14 Person 5 5 0

I was invited to see the Stroke team direct and was able to bypass the lengthy A&E waits. I had my investigations promptly and treated with utmost professional courtesy by the team and now have my follow-up appointment too. Very pleased with the treatment so far. Well done and keep it up.

Better signposting as the A&E department is quite large and complex, it is easy for patients to get confused.

Queen's Hospital 2024-05-14 Person 3 5 0

The NHS was the pride of our great country & in my opinion it has been lost. Too many people who haven’t paid into the system are draining it. It has become a circus. The people at the top are obviously paid far too much for not doing a good job & unfortunately this is the outcome & the poor staff working hard to try to keep it running efficiently are suffering.

Prioritize by treating people who have paid into the system first. Also the doctors/consultants need to converse with each other as it appears many lies are being fed. Being lied to gives no confidence to the patients

Queen's Hospital 2024-05-14 Person 5 5 0

There was no delay, I was kept informed all questions were answered. Very professional service with understanding and empathy.

I always find Queens Hospital very confusing, but there is not much you can do about that

Queen's Hospital 2024-05-14 Person 5 5 0

We were treated very well and with respect We were not left in the corridor and received attention straight away

Transfer from A &E to a ward quicker.

Queen's Hospital 2024-05-14 Person 4 5 0

Waiting time was short

Nothing

Queen's Hospital 2024-05-14 Person 1 5 0

I had a heart attack was left on a window edge then chair for 40 hours then placed in a corridor for 2 days

Everything

Queen's Hospital 2024-05-14 Person 4 5 0

There was a long waiting time (16 hours approx) with no indication how much longer one would have to wait. However, the medical team could not have been more thorough, polite and professional, I was very impressed with the level of treatment I received.

I received treatment that gave me peace of mind and had an excellent doctor who performed lots of tests to reassure me.

Queen's Hospital 2024-05-14 Person 3 5 0

Need more improvement

Increase beds and speed up the treatment

Queen's Hospital 2024-05-14 Person 4 5 0

Looked after my mum as well as they could

The bed situation was very long Waiting in the corridor But mum was looked after