Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2016-04-14
Person
4
5
0
Review of Tropical Lagoon
14th April 2016
Free parking knowledge can be improved. One of your staff was giving me wrong information regarding free parking policy. Luckily I have used this service before and also another staff came and corrected her colleague.
Queen's Hospital
2016-04-14
Person
5
5
0
Review of Tropical Lagoon
14th April 2016
There was always someone to hand when you needed them. Facilities were great too.
Queen's Hospital
2016-04-14
Person
5
5
0
Review of Amber Ward B
written by a patient
14th April 2016
All care that was given to me in my opinion couldn't have been any better. Every member of staff who dealt with me were always patient and kind and always thhere for a chat if you were worried or down, even though they were extremely busy. That includes (HCA's) (nurses) and even the catering staff.
Queen's Hospital
2016-04-14
Person
4
5
0
Review of Cornflower Ward B
written by a patient
14th April 2016
Nice friendly staff. Communication between staff (doctors and nurses).
Queen's Hospital
2016-04-14
Person
3
5
0
Review of Mandarin Ward B
written by a patient
14th April 2016
Has been in a lot of pain.
Re Q6: Not night time staff or at weekend.
Bank staff not good.
Queen's Hospital
2016-04-14
Person
4
5
0
Review of Amber Ward B
written by a patient
14th April 2016
Queen's Hospital
2016-04-14
Person
4
5
0
Review of Amber Ward B
written by a family member
14th April 2016
They were available when needed.
Queen's Hospital
2016-04-14
Person
5
5
0
Review of Clementine Ward A
written by a patient
14th April 2016
Queen's Hospital
2016-04-14
Person
5
5
0
Review of Sunflower Suite
written by a family member
14th April 2016
Friendly staff and good care.
Queen's Hospital
2016-04-14
Person
3
5
0
Review of Sunflower Suite
written by a family member
14th April 2016
My daughter and I arrived at 9:20 am for her blood transfusion - we saw the receptionist and told us to wait in the waiting. We waited and we were not see till 11:20. The receptionist had failed to inform the nurse that we had arrived and the whole - procedure was delayed. P/s you need to improve your communication skills.