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Queen's Hospital
2016-04-14
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Written by a family member
Written by a family member 14th April 2016
My daughter and I arrived at 9:20 am for her blood transfusion - we saw the receptionist and told us to wait in the waiting. We waited and we were not see till 11:20. The receptionist had failed to inform the nurse that we had arrived and the whole - procedure was delayed. P/s you need to improve your communication skills.