Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2023-10-31
Person
3
5
0
Review of Queen’s - Accident & Emergency
31st October 2023
Because I have no problem with the nurses and the care she was given it was the time it took to do things
Suggested improvements
That my wife has progressive Multiple Sclerosis and has a catheter bag and no strength in one of her arms and I was not allowed to stay with her in Majors B even though I am her carer and I told them she could not empty her own Catheter bag or lift her own drink up to drink it or eat and was told by the senior nurse that I would have to wait outside and one of the nurses can do it.
When my wife asked that she needs her bag empty they had to come and find me, so I would like to see if your a carer for the person you should be able to stay with her and support her
Queen's Hospital
2023-10-31
Person
2
5
0
Review of Outpatient Team 3
31st October 2023
Had to wait an exceptionally long time, over 2 hours. A nurse informed me that the doctor was delayed because he was reading patient notes. I was expecting to hear the results of my scan, which was done 2 months earlier, but was told that there might be a problem, which needs to be discussed. I cannot understand why this had not already been done. My previous visits to Queens Hospital were excellent.
Suggested improvements
See above
Queen's Hospital
2023-10-31
Person
5
5
0
Review of Outpatient Team 3
31st October 2023
I felt relaxed, safe and secure in the hands of all the staff attached to the department. The area was warm and welcoming. The staff were informative and cheerful, polite and well mannered.
Suggested improvements
Supplied tea and cake. (Joking)
Everything was perfect for me.
Queen's Hospital
2023-10-30
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 30th October 2023
great hospital
Queen's Hospital
2023-10-30
Person
1
5
0
Review of Queen’s - Accident & Emergency
30th October 2023
Communication is poor from the nursing staff, no I formation provided throughout. None of the staff members including the doctors introduced themselves. Some of the nursing staff were arrogant in their approaches. No respect for patients or family members.
Suggested improvements
Get the basics right! Introduction and keep patients up to date
Queen's Hospital
2023-10-28
Person
5
5
0
Review of Outpatient Team 2
28th October 2023
I was treated with courtesy and respect and the.mesical staff were caring and professional.
Suggested improvements
Greater capacity in the waiting area would be an improvement.
Queen's Hospital
2023-10-28
Person
4
5
0
Review of Coral Ward
written by a family member
28th October 2023
The service was good.
Suggested improvements
Overall, it was good.
Queen's Hospital
2023-10-28
Person
5
5
0
Review of Sky B
28th October 2023
Everyone was very caring and helpful.
Queen's Hospital
2023-10-28
Person
4
5
0
Review of Labour Ward
written by a patient
28th October 2023
Some midwives were not helpful forcing my transfer to carol ward before I was ready, Found very unprofessional if I did not get such amazing care from Anne I would be upset.
Suggested improvements
Been given adequate after care with pain meds and at least 6 hours to recovery in comfort in my room after my major op.
Queen's Hospital
2023-10-28
Person
5
5
0
Review of Coral Ward
written by
28th October 2023
Since I received all the necessary treatment why not tell you the truth, I said this answer I did want to be honest.
Suggested improvements
I would like the emergency department to be better, more specific when we are the emergency department for children, I know it is not part of this form, but since I have the opportunity to express what worried me.