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8th April 2024


We need access to the garden for more than 5-10 min every one h. Many of the staff are very rude and not professional. Maybe we are mental health and the staff don’t need treat us like”animals”the data of protection not exist staff sharing information of front of us. They not supporting us they just let us more low.sorry at day staff tired, at night no one checking that we are still alive become staff sleeping. They are many of rud staff , sometimes I think that they not need help? We not need to hear the NHS not pay them enough .

Suggested improvements
Please check camera how that’s staff working! Please, before will be too late. Thank you

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care