Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness

Reviews

 
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Review of Hospice at Home
12th May 2022


because everything was explained

Suggested improvements
nothing

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
12th May 2022


staff were poliet, courtious, spoke to mum - not just to me. took the time to make mum feel comfortable and be part of the conversation & not only about the care they were giving. they treated mum with great care and respect

Suggested improvements
i am very pleased with the service received, and on my experience - your staff could not have done anything more - i do not think that there is anything that could be done better

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Counselling Team
6th May 2022


I was very nervous and unsure of what to expect, but I was put at easy, and found I opened up so easy. The counselling last year was more relevant at the time.

Suggested improvements
This could not be helped due to demand and lack of staff, I could have benefitted sooner this year for support.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Canterbury - Inpatient Wards
4th May 2022


Just arrived but feel very well looked after so far

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Community Services
4th May 2022


I was satisfied

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Community Services
4th May 2022


Nancy was extremely patient and understanding, and good sense of humour as well as knowledgeable

Suggested improvements
will be coming up to Canterbury clinic to meet Nancy in 3/4 weeks time

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
4th May 2022


our carers were not only kind and considerate but care was given with good humour

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Physiotherapy Teams
29th April 2022


a nice welcome. Made to feel comfortable. enjoyed a cup of tea. found the talk interesting. Enjoyed the relaxation

Suggested improvements
informed us about the second date of the group which was cancelled, would have saved a wasted journey

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Physiotherapy Teams
29th April 2022


because i found it useful

Suggested improvements
I don't know

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Physiotherapy Teams
29th April 2022


very informative and considerate staff

Suggested improvements
nothing

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
 
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Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x