Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness

Reviews

 
Page 81 of 223
 
Review of Canterbury - Community Services
29th April 2022


Kind understanding allow time to explain

Suggested improvements
couldn't of have

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Counselling Team
27th April 2022


Colette kept me going and was very understanding and it made complete sense to me as I met my husband 2 months before my 15th birthday and got married at 18 yrs. It would have been lovely to have met her face to face.

Suggested improvements
To have met Colette would be nice, Thank you for being there.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
27th April 2022


It was very quick to want help and get the service, which was very good for me.

Suggested improvements
.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Hospice at Home
27th April 2022


The treatment received for the patient and wife and family was outstanding.

Suggested improvements
Nothing with regards to the service given by the Hospice but the relationship between WHH, specifically A&E needs improvement.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
27th April 2022


All staff were incredibly efficient, kind, friendly and caring. It made a difficult time much more bearable.

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
27th April 2022


Because I witnessed angels in the human form. Can't say more than that

Suggested improvements
Nothing to add. It was perfect.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
27th April 2022


COULD NOT HAVE BEEN BETTER CARE + SUPPORT. IT HAS GIVEN US CONFIDENCE AT SUCH A HARD TIME THAT HELP IS THERE + GENEROUSLY GIVEN WITH GENTLENESS + UNDERSTANDING BUT POSITIVE + ENCOURAGING. THANK YOU SO MUCH

Suggested improvements
COULD NOT BE BETTER

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
27th April 2022


Such kindness + expertise, thank you - from Patrick + Carol xx

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Counselling Team
14th April 2022


Very respectful, kind and supportive counsellor

Suggested improvements
I think the number of sessions was ok in some areas but i feel i need more time as my husband was near to his death.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Occupational Therapy Team
31st March 2022


Confidence building which was good for us all. Clear view as to how to improve things.


0

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
 
Page 81 of 223
 

Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x