Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness

Reviews

 
Page 32 of 223
 
Review of Canterbury - Inpatient Wards
27th October 2023


From the moment i arrived at the hospices, i felt welcomed. Nothink was too much trouble and was given the attention and medication i was required to have.

Suggested improvements
every think was spot on, they just wanted to no about me, my background and charater, and my family.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Community Services
27th October 2023


i was put at ease and given lots of information also any questions were answered

Suggested improvements
no

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Spiritual Team
18th October 2023


Ken understood my mum's Christian beliefs and ours and gave us all amazing support. We could see he really cared about his role. he took Mum's funeral and gave us wonderful care throughout. It helped us all as a family in what was a sad time. Will never forget his kindness.

Suggested improvements
Don't think there is anything to improve.

Experience
Dignity/Respect
Spiritual understanding
Spiritual information
Spiritual support
Trust
Support Staff
 
Review of Occupational Therapy Team
18th October 2023


Amanda was exceptionally helpful and knowledgeable. She was also very kind & understanding.

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
18th October 2023


Everyone has been so kind. Mum has fought against getting support and losing independence, but the team have really helped. Thank you

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
18th October 2023


Every one has been professional. helpful and wonderful

Suggested improvements
Cant think of anything

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
18th October 2023


.

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Counselling Team
18th October 2023


I was shown great care from the first meeting and the relaxed atmosphere and attitude of my counsellor was the very best.

Suggested improvements
.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
18th October 2023


I felt complete confidence in my counsellor and was able to share how I was feeling, She really listened to me and explained why I felt certain emotions. She as encouraging, sympathetic and empathic. I felt extremely at ease with her.

Suggested improvements
Haven't thought of anything at the moment

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
18th October 2023


I could not have asked for better understanding, support and guidance from M, she treated me with respect, love and care at all times and I felt a strong connection and bond with her from day 1 allowing me to be open and honest about my emotions for the first time. This has helped me re-adjust to life and relationships to moved forward with my life after such a trauma.

Suggested improvements
Absolutely nothing ! M is a real asset to your team and I will miss her as a counsellor and friend. The world is a better place for her being in it. Please allow her to read this review so she understands the impact she has made in my life.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
 
Page 32 of 223
 

Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x