Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness

Reviews

 
Page 33 of 223
 
Review of Counselling Team
18th October 2023


The Counsellor Colette was very helpful and professional in every respect when it came to making me feel comfortable in order to relax and ope up with personal emotions. This is not something that is easy to do in such situations, so appreciate the skills used in my sessions.

Suggested improvements
I only wish that I could have had some more sessions, but I realise that there are limited resources, and many others with great needs. Therefore I am grateful for the time I have had and thank you for that.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Hospice at Home
18th October 2023


All the staff are very professional, knowledgeable and very cheerful. My wife feels very relaxed and comfortable with all the ladies who attend to her. She really looks forward to their visits.

Suggested improvements
Cannot think of anything - 1st Class Outstanding staff at QEQM

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
18th October 2023


Thank you to all the team, especially M & T who sat with my wife for an hour whilst extremely agitated whilst waiting for District nurses to arrive.

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
18th October 2023


The ladies are kind gentle and caring

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Counselling Team
11th October 2023


I felt my counsellor had been through a life changing experience & knew just how I felt. I felt we had a connection that maybe I would not have felt with anyone else.

Suggested improvements
.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Hospice at Home
11th October 2023


Kind and caring, nothing too much trouble, so very grateful.

Suggested improvements
.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Occupational Therapy Team
11th October 2023


I was looked after very well every time I was there, I had everything explained to me and I felt very safe.

Suggested improvements
Nothing my care was great

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Spiritual Team
11th October 2023


Ken is a wonderful human being, he has the right balance of religion and being human. He is an asset to you and I will be forever grateful to him.

Suggested improvements
.

Experience
Dignity/Respect
Spiritual understanding
Spiritual information
Spiritual support
Trust
Support Staff
 
Review of Canterbury - Inpatient Wards
11th October 2023


You are all angels, the care is superb and I thank you all the taking great care of me.

Suggested improvements
Absolutely nothing

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Inpatient Wards
11th October 2023


Happy here.

Suggested improvements
Kept me here.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
 
Page 33 of 223
 

Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x