Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Pilgrims Hospice Ashford
2020-02-25
Person
5
5
0
Review of Ashford - Day Services
written by a family member
25th February 2020
Hospice care is exceptional. There is time and space for everyone.
Pilgrims Hospice Ashford
2020-02-25
Person
5
5
0
Review of Ashford - Day Services
written by a patient
25th February 2020
All care has been excellent.
Pilgrims Hospice Ashford
2020-02-24
Person
5
5
0
Review of Ashford - Community Services
written by a family member
24th February 2020
Prompt communication with us, following GP referral , and offer of home visit.
Face to face contact very much appreciated, Charlotte quickly understood the nature & depth & extent of our concerns. She addressed each one fully, offering practical help as well as advice.
We feel able to contact Pilgrims ourselves even though we are not currently in need of active care for our family member, under the 'patient-led system'.
Charlotte has put systems in place to help for both now & in the future. Efficient, knowledgeable, genuine, humorous.
Pilgrims Hospice Ashford
2020-02-24
Person
4
5
0
Review of Ashford - Community Services
written by a family member
24th February 2020
Very good support for next of kin.Treated patient with respect. Excellent bedside manner. Kind & helpful. Thank you Charlotte Davies.
Pilgrims Hospice Ashford
2020-02-19
Person
5
5
0
Review of Ashford - Inpatient Wards
written by a family member
19th February 2020
Everything good - no problems.
All needs cared for.
Clean environment.
Good good.
Pilgrims Hospice Ashford
2020-02-19
Person
5
5
0
Review of Ashford - Inpatient Wards
written by a patient
19th February 2020
Everyone cheerful and friendly.
Pilgrims Hospice Ashford
2020-02-19
Person
5
5
0
Review of Ashford - Inpatient Wards
written by a family member
19th February 2020
Pilgrims Hospice Ashford
2020-02-19
Person
5
5
0
Review of Ashford - Inpatient Wards
written by a family member
19th February 2020
Attentive, caring, supportive.
Pilgrims Hospice Ashford
2020-02-19
Person
4
5
0
Review of Ashford - Inpatient Wards
written by a friend
19th February 2020
It's good to be the focus of personalized care. Good food.
Services offered (e.g share) need to be time managed to ensure it's not forgotten. Also bed not made all day so looked scruffy all day despite staff coming in and out of the room.
Pilgrims Hospice Ashford
2020-02-19
Person
5
5
0
Review of Ashford - Inpatient Wards
written by
19th February 2020
Feel like doctors are completely involved.
I am not an '01' or a 'you' I am the patient - I am me - that at how people make me feel.
Do not feel I am being pushed from pillar to post.
