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Written by a private patient
15th February 2024


Although the process of getting an appointment and the staff in the x-ray department were very good and friendly, I was disappointed and annoyed that a week later, my doctor hadn't received the x-ray? After phoning Nuffield, I was told that it has been put in the post - in this day and age and considering the time our postal service takes to delivery anything, I find this totally unacceptable! The whole idea of paying for this x-ray was to speed things up, but I might as well as saved my money and used the NHS, who actually send your x-ray via email the same day!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe