Reviews
Reviews
- Well received by the staff.
- Good suggestions given.
What could be improved?
- Should inform patient about the vaccines up front.
- Schedule diabetic test on time.
Eastham ward staff have been very caring towards looking after my nan. Majority of the staff were polite and caring and spoke with respect when talking to myself and my nan. The manager dealt well with an issue we had in a professional manner. The nurses spoke well and answered any concerns I had. Overall, majority of Eastham ward nurses have by far been the best nurses I have come across as they are polite and caring and understanding.
Improvement:
- Nurses should try to attend to the patients quicker when they press their bell.
- Also nurses should ask to speak to family member(s) when they want to speak about the patient and not visitors who come to visit the patient.
The first day was very disappointing, so was the night. The next day today the day nurses were helpful and more understanding.
If day's day staff uses very professional.
I am sure the situation will improve.
All staff were very caring. All staff are always there to support. Always with good manner to talk to you. It could be good to have more staff - all staff are over worked and also long hours.
All nurses are treat me very well. I like their care to me and others.
Good attention always.