new-victoria-hospital

New Victoria Hospital

184 Coombe Lane West, Kingston upon Thames, Surrey, England, KT2 7EG
 
80 reviews

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Reviews

 
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Written by a private patient
25th March 2024


I liked being treated in New Victoria Hospital. It has convenient location and comfortable waiting conditions. Friendly and helpful staff makes you feel relaxed and confident

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Written by a private patient
11th February 2024


I had such a good experience in this hospital, everyone was helpful and friendly. The hospital is nice and clean, I can only recommend it.

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Written by a private patient
11th December 2023


My experience has been 5 stars, and the only element which has let the hospital down was when I had a spinal operation, and it was stressful enough with the worry, and I had staff coming in to ask me about 3 times in one hour pre-operation, what meals I would like afterwards. After being interrupted several times for this which added to my stress as I was not thinking about food and had to, after my operation, after recovery, when I finally was hungry, I was told, "oh the kitchen only works 9-5" and the kitchens are closed so there is no meal. I was literally dumbfounded at the insensitivity of constant interruptions as if it was the most important question, and then it wasn't even valid. They knew the time of my operation, they knew my recovery, and they knew I would likely be ready for a meal after 6pm. If you can't provide food, don't ask a patient repeatedly pre-op and cause them undue mental stress! This info would have been useful to know beforehand, so I could also have come more prepared with food.

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Written by a private patient
11th November 2023


Lovely Hospital! The patients response very well in the hospital. The doctors and nurses are very helpful so far since I started going to the New Victoria, around 2 years more or less. Reception is very useful and the people working there very helpful. Very good service and medical attention. C.S.Leon

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Written by a private patient
18th August 2023


The New Victoria Hospital is a favourite hospital of mine. Everyone is friendly and helpful. I have never been anything but happy with the quality of staff and consultants. It is also spotless.

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Written by a private patient
27th July 2023


New Victoria hospital was extremely clean and all staff was professional, friendly and respectful. I was very happy with my visit.

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Written by a private patient
22nd May 2023


A lovely clean, calm and reassuring atmosphere to the New Victoria Hospital as soon as you step over the threshold! Efficient and smiley reception staff and lovely nurses - special mention goes to Helen the wonderful radiographer, who went out of her way to look after me during a biopsy, after a previous very bad experience at a different hospital. I had a clean and well equipped en-suite room after my surgery and the Alex ward day and night staff were all lovely, courteous and caring and no request was too much. Every request for personal comfort was well looked after and the food was amazing! I wished I'd felt like eating more after surgery to do it all justice! Even the tea trolley staff were friendly and kind every time they popped into my room and treated you with dignity - all added up to a great experience which I can thoroughly recommend to anyone.

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Written by a private patient
14th May 2023


The best post-operative / procedural sandwiches in S-W London.

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Written by a private patient
23rd February 2023


A friendly and welcoming environment

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Written by a private patient
15th February 2023


Surely one of the nicest hospitals in the country! As a cancer patient for 3 years, my treatment and care has been outstanding, from Consultant Urologist (Mr Sarb Sandhu) to ward nursing to administration. Everyone seems to be truly professional and care about patients’ welfare. The overarching feeling is what hospitals used to be in the mid 20th century.

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Dignity/Respect
Involvement
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Safe
 
 
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