(NAMS) Prescription Service
Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
1,008
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
(NAMS) Prescription Service
2021-03-20
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 20th March 2021
The visit came about because I asked to change my stoma products having sourced samples from other suppliers myself.
Initially I spoke with Dillon (I didn’t catch his surname) on the phone and his level of customer service was some of the best I have ever come across, he was fantastic! Nothing was too much trouble, very polite, friendly and knowledgeable.
This led to a phone call and an appointment with Andrew Bird who again was brilliant. Having had 2 stomas now for almost 5 years I would say this was the single most informative and beneficial meeting I have had with any health care professional. I couldn’t have asked for more! The only negative I can think of is that I have not been dealing with these 2 people for the past 5 years. Between the 2 of them they have opened my eyes as to what NAMS are really there for.
2021-04-26 09:20:20
Response from (NAMS) Prescription Service
This is a lovely review, thanks for taking the time to share it. It is great to read that the excellent service we strive to offer is being noticed throughout the whole of service offering.
(NAMS) Prescription Service
2021-03-20
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 20th March 2021
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2021-04-26 09:20:40
Response from (NAMS) Prescription Service
Thanks for this 5 star review
(NAMS) Prescription Service
2021-03-19
Person
5
5
0
Review of (NAMS) Prescription Service
19th March 2021
Service was 100%
2021-04-26 09:21:14
Response from (NAMS) Prescription Service
Brilliant! You can't do better than 100%! Thanks for sharing.
(NAMS) Prescription Service
2021-03-18
Person
5
5
0
Review of (NAMS) Prescription Service
18th March 2021
As always treated with respect and dignity with a friendly smile. Plus assurance.
2021-04-26 09:09:16
Response from (NAMS) Prescription Service
A lovely review, thank you for taking the time to write it.
(NAMS) Prescription Service
2021-03-15
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 15th March 2021
It was very efficient and professional and the nurses were had a very good general knowledge of anything you would ask them, Excellent Service.
Perhaps a proper waiting room would be a improvement.
2021-04-26 09:23:49
Response from (NAMS) Prescription Service
Thank you for your kind words and improvement idea. We will certainly look into the logistics of creating a waiting room.
(NAMS) Prescription Service
2021-03-13
Person
5
5
0
Review of (NAMS) Prescription Service
written by
13th March 2021
I was kept informed and comfortable the whole time.
2021-04-17 11:55:28
Response from (NAMS) Prescription Service
Thank you for sharing this. Being informed and comfortable are important aspects of having a beneficial consultation.
(NAMS) Prescription Service
2021-03-13
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 13th March 2021
I felt compliant ease talking about my stoma and feel that I have great support if I need any advice or have any problems thank you for being thete
2021-04-26 09:25:39
Response from (NAMS) Prescription Service
Thanks for leaving this review. We are happy to support you as much as needed.
(NAMS) Prescription Service
2021-03-11
Person
5
5
0
Review of (NAMS) Prescription Service
11th March 2021
2021-04-26 09:27:01
Response from (NAMS) Prescription Service
Thanks for this 5 star review
(NAMS) Prescription Service
2021-03-11
Person
5
5
0
Review of (NAMS) Prescription Service
written by
11th March 2021
Stoner nurse Andrew bird is a first class nurse goes out of his way to help in everyway he can I know I can as for help when needed.
Suggested improvements
I could not have been treated anybetter.
2021-04-26 09:22:07
Response from (NAMS) Prescription Service
Thank you for this lovely review. I am glad you felt the treatment was as good as it could be.
(NAMS) Prescription Service
2021-03-10
Person
5
5
0
Review of (NAMS) Prescription Service
10th March 2021
Reassuring to have qualifier nurse confirm all its ok.
