(NAMS) Prescription Service
Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
1,007
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
(NAMS) Prescription Service
2021-09-15
Person
5
5
0
Review of (NAMS) Prescription Service
15th September 2021
The nurse was very pleasant and did not rush me. She listened to everything I said.
2021-10-13 19:05:14
Response from (NAMS) Prescription Service
It is great to read you were given the time you needed. Thanks for sharing.
(NAMS) Prescription Service
2021-09-15
Person
5
5
0
Review of (NAMS) Prescription Service
written by
15th September 2021
She was very polite and courteous.
2021-10-13 19:04:45
Response from (NAMS) Prescription Service
Thanks for the 5 star rating. this is lovely to read and exactly as it should be.
(NAMS) Prescription Service
2021-09-13
Person
5
5
0
Review of (NAMS) Prescription Service
13th September 2021
(NAMS) Prescription Service
2021-09-13
Person
5
5
0
Review of (NAMS) Prescription Service
13th September 2021
The video call was very good and the nurse was very helpful and understanding, and explained everything I needed to know.
Suggested improvements
Everything was fine
2021-10-13 19:10:04
Response from (NAMS) Prescription Service
We are glad you had a positive experience using our video consultation service. Thank you for sharing
(NAMS) Prescription Service
2021-09-10
Person
5
5
0
Review of (NAMS) Prescription Service
10th September 2021
Louise, always makes you feel relaxed and listens to your concerns. She’s fab
Suggested improvements
N/A
2021-09-11 15:17:54
Response from (NAMS) Prescription Service
We agree, Louise is fab! We are glad you felt relaxed and listened to. Thanks.
(NAMS) Prescription Service
2021-09-10
Person
5
5
0
Review of (NAMS) Prescription Service
10th September 2021
I was treated really well as a person rather than a patient/statistic. Assistant practitioner Louse Turner made me feel completely at ease and was very knowledgeable as well as caring.
Suggested improvements
Nothing really
Except next question is really silly...!
2021-09-11 15:16:52
Response from (NAMS) Prescription Service
This is lovely to read. We recognise that each person is an individual and not 'just another patient' I am glad that this was evident. Thanks for sharing.
(NAMS) Prescription Service
2021-09-09
Person
5
5
0
Review of (NAMS) Prescription Service
9th September 2021
Andrew listened carefully to me not only about my reason for the appointment but to all my questions in relation to it. His advice in all aspects was very helpful indeed.
I am also grateful to Andrew for listening to me about my worries in connection with an operation I am due to have this year and helping me with this too.
The last two questions on your review are not relevant to my visit.
Suggested improvements
I cant think of anything.
2021-09-11 15:20:37
Response from (NAMS) Prescription Service
Thank you for taking the time to share this. We understand that life isn't all about the stoma and it is important for us to be able to address all of your concerns holistically.
(NAMS) Prescription Service
2021-09-09
Person
5
5
0
Review of (NAMS) Prescription Service
9th September 2021
I felt listened to and involved in the discussion about options. The consultation was sensitive and professional.
Suggested improvements
I can't think of anything.
2021-09-11 15:22:12
Response from (NAMS) Prescription Service
We are glad you felt involved in the discussion about the options as you are best placed to make the choices that will best suit your lifestyle and needs. Thanks for sharing
(NAMS) Prescription Service
2021-09-09
Person
4
5
0
Review of (NAMS) Prescription Service
9th September 2021
Over all I am pleased with Nams. I only had one problem recently some how there was a mix up for a nurse to call me back, it took over a week to get back to me. Which Andrew apologise to me personally
2021-09-11 15:25:47
Response from (NAMS) Prescription Service
Thanks you for sharing your story. Again, I am sorry we were not able to get back to you more quickly. As I explained during our conversation, we have changed the way we communicate between the team to make sure this does not happen again. Andrew
(NAMS) Prescription Service
2021-09-09
Person
5
5
0
Review of (NAMS) Prescription Service
9th September 2021
Fantastic service from compassionate staff.
