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9th September 2021


Over all I am pleased with Nams. I only had one problem recently some how there was a mix up for a nurse to call me back, it took over a week to get back to me. Which Andrew apologise to me personally


11th September 2021
Response from (NAMS) Prescription Service

Thanks you for sharing your story. Again, I am sorry we were not able to get back to you more quickly. As I explained during our conversation, we have changed the way we communicate between the team to make sure this does not happen again. Andrew

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent